Frequently Asked Questions
Everything you need to know about your Juniper Boutique experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that jewelry and final sale items are non-returnable.
How do I know which size to choose?
We provide a detailed size guide on each product page. Since we curate pieces from various designers, we also include 'Fit Notes' to tell you if an item runs small, large, or true to size.
Do you offer international shipping?
Currently, Juniper Boutique ships to the United States and Canada. We are working on expanding our shipping destinations to more countries in the near future.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of placing your order by contacting our support team.
Are your materials sustainably sourced?
We prioritize working with labels that use high-quality, durable materials like organic cotton and recycled linens. Look for the 'Eco-Friendly' badge on specific product listings.